Delete your Mitra Planner account
You can request deletion of your account and associated personal data without signing in or installing the app.
Send a deletion request
Email support@mitraplanner.com with the subject “Mitra Planner account deletion request”. Include the email address associated with your account. We may verify your identity before deleting data. Do not send your password or authentication codes.
Request account deletion by emailIf the button does not open an email app, send your request to the address above using your preferred email service. We respond within 30 days.
What happens to your data
Deletion removes your Mitra Planner account and associated personal data, including your profile and account access. You will lose access through both the mobile app and the website.
If you own wedding workspaces, tell us whether you want to delete them or transfer ownership. The in-app self-service flow requires you to delete or transfer owned weddings first. Support can help you complete this process.
Wedding records controlled by another workspace owner may remain in that workspace. Tell us if your request includes personal data in those records. Records that must be retained for legal obligations or legitimate dispute resolution are handled as described in our privacy policy; we explain applicable retention when responding to your request.
Deleting the account does not remove files you exported to your device or shared outside the Service.
You can also use the app's Account screen to delete your account. If that flow is unavailable, use the email request above.
Read our privacy and data-retention policy or visit Mitra Planner support.
Mitra Planner is operated by Yudaina, VAT BE 0728.505.731.